By Air Waves, Inc.
Terms And Conditions Of Sale

Please note: Our agreement to sell products to you and our liability for the products will be governed solely by the terms and conditions of our invoice and the statement of warranty, if any, accompanying the delivery of the products.

Prices
All prices are subject to change without prior notice.  All merchandise will be shipped at the prices in effect at the time of sale and are published in written form. All handling and insurance costs are included in the shipping charge and are the responsibility of the buyer.

Back Orders
Unless otherwise specified by the buyer, all back orders will be cancelled upon shipment of ordered merchandise.

Credit Approval And Terms
All orders are subject to credit approval.  All Shipments are F.O.B. Lewis Center, Ohio.  Unless credit has been established, all orders will be C.O.D (cash or certified check.)  Open terms of Net 30 days from the date of invoice may be established with credit approval.

Custom Printed Heat Transfers
Custom printed heat transfers are made to order and subject to the approval process of Air Waves.  As such, Custom orders may not be cancelled. All custom transfer orders are subject to a 50% deposit at the time of ordering.

Return Goods Policy
All sales are final.  Any return goods must be authorized by our Customer Service Department.  The Return Authorization Number must accompany the return merchandise and be displayed clearly on all shipping labels and shipping documents.   Otherwise the shipment will be refused and returned to the sender unopened.  All claims of defective product and errors in filling orders must be made, in writing, to Air Waves within 5 business days after the receipt of the merchandise.  Authorized returns for other than defective goods must be in resalable condition and will be subject to a 20% restocking charge.

Refused Orders
A 20% restocking charge will be accessed against any shipment that is refused or unclaimed due to customer error.  Orders that are subsequently reshipped on customer's request will be charged only the total cost of freight and a $15.00 charge to cover the additional handling and administrative expense.

Unclaimed C.O.D.
Shipments that are unclaimed for C.O.D amounts will have the freight and C.O.D charge added to the next order.  All claims for lost or damaged shipments delivered by a common carrier (other than U.P.S.) must be filed directly by the customer.